Frequently Asked Questions
Everything you need to know about your ESR TECH experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental US.
Do your electronics come with a warranty?
Yes, all ESR TECH products are covered by a 12-month limited warranty that protects against manufacturing defects and hardware malfunctions.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned in its original packaging with all accessories included to be eligible for a full refund.
Are ESR TECH accessories compatible with other major brands?
Most of our accessories are designed for universal compatibility. Please check the 'Specifications' section on the product page to ensure compatibility with your specific device model.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.